Customer Service Representative-Piraeus bank

Employer	Piraeus bank - Egypt
Job Title	Customer Service Representative
Languages	Excellent English Language
Country	Egypt
Job Type	Full Time
Description	Assists consumer and business customers in their selection of various accounts, products and financial services available from the Bank; ensures cross-sell opportunities are presented by applying professional sales techniques. -Interviews customers to obtain information; establishes proper identification of new customers; determines need and extent of reference investigation. -Makes decisions regarding the opening of new accounts; assigns account numbers; completes forms requiring customer signature(s); checks credit history; accepts initial deposits; prepares all documents and items pertaining to accounts and certificates of deposit for processing. -Operates computer terminal to process account activity, determine balances, and resolve problems within given authority. -May represent the Bank in various community, civic, and community reinvestment functions to further enhance the Bank’s image and develop additional business. -Provides effective customer service by answering customer questions; investigates and corrects errors; and resolves problems or other issues. -Issues official checks, money orders. -Performs safe deposit duties by opening accounts, controlling access, assisting customers and processing affiliated reports. -Receives and processes stop payment and hold orders. -Presents funds received from customer to teller for initial deposits; determines
Qualifications	•University degree in Business Administration, Banking, Finance or related field. •Good PC and Software skills which are to include Excel, Word and Power Point. •A team player. •Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees. •Ability to deal with difficult problems involving multiple facets and variables in non-standardized situations. •Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner. •Good organizational and time management skills.
Gender	Any
Education major	Accounting/ English
Experience	1 - 2 Years.
Salary (L.E.)	Negotiable
Comments	Kindly mention the job title and the job code in the subject of the e-mail
Job Contact Person	Ms. Heba Ezzat Taha
Job Contact Email	apply@piraeusbank.com.eg
Website	www.piraeusbank.com.eg