Customer Care Rep.-Egyptian Automotive & Trading Co.

Employer	Egyptian Automotive & Trading Co.
Job Title	Customer Care Rep.
Languages	Very Good in English Excellent in Arabic
Country	Egypt
Job Type	Full Time
Description	Take full responsibility for the dealing with relevant customer complaints, queries and requests for information for the start to the end of the process. Ensure that both an appropriate and adequate investigation takes place in all cases this includes the recording of all communications between the various parties and all information taken into consideration. Carry out relevant research as required and requested by Customer Care Manager. Prepare daily, weekly, monthly statistical reports as appropriate. Meet the objectives and performance measures agreed the customer care manager. To handle customer feedback received via all channels proactively in accordance with the company’s service standards and policies
Qualifications	Experience in Automotive field is a must.
Gender	any
Experience	1 - 5 years
Salary (L.E.)	Negotiable
Comments	please send your CV with a recent photo and type job name in subject
Job Contact Email	samar.saeed@eaec.com.eg