Customer Service Representative

Job Title	Customer Service Representative
Languages	Fluency in English
Country	Egypt (Nasr City – Cairo)
Job Type	Full Time
Description	• Satisfy Customers inquiries, resolve their complains & explain the different services of the center by telephone, electronically or face to face • Participate effectively in outbound phone promotional campaigns • Receive reservation orders over the phone and follow up for their delivery • Obtain customer information such as name, mobile, e-mail, and their interest, and enter these data into the system. • Conduct telephone surveys in order to obtain information about potential customers. • Following up emails and faxes received from customers.
Qualifications	• Strong presentation skills • Ability to communicate effectively, both orally and in writing with personnel and outside contacts • Organized and ability to multi-task • Energetic and problem solver • Ability to work to tight deadlines and in a fast moving environment • Preferable previous experience in training center Excellent Microsoft Office and Internet searching skills prefer ICDL certificated.
Gender	any
Education major	any
Experience	1 - 3 Years
Salary (L.E.)	from 650 LE to 1300 LE according to experience
Comments	please mention the (CS Rep.) in the email subject preferred Nasr city and Heliopolis resident flexible to work shifts
Job Contact Email	hr@identityhaweya.com