Help desk Engineer-Skills IT

Employer	Skills IT
Job Title	Help desk Engineer
Languages	Very Good in English
Country	Egypt
Job Type	Full Time
Description	- Troubleshoots hardware, software, peripheral, and operating system performance issues. - Ability to setup and configure PC compatible hardware and Software. - Monitors customer requirements and conveys them to the organization to guarantee the highest level of customer satisfaction. - Applies any end point configurations. - Configures user accounts and roles. - Checks Pre-installation requirements and site preparations for new hardware installations. - Works closely to provide all business units with relevant technical support. - Ability to operate office equipment including, but not limited to: computers, copiers, printers. - Respond to telephone calls, email and personnel requests for assistance. - Identify research and resolve technical problems. - Provides customers with the required support within service level agreements ensuring product installations, software implementations
Qualifications	Certification such as "CCNA, CCNP,MSCE & MSCP" is a plus.
Gender	Any
Education major	Bachelor’s Degree in Computer Science or related field
Experience	1 - 2 years
Salary (L.E.)	Negotiable
Comments	please mention the job title in the email subject
Apply Here	http://www.skills-it.com/sendyourresume.php
Website	http://www.skills-it.com/index.html