Employer | SUMMIT |
Job Title | Helpdesk Engineer |
Languages | Excellent command of English and Arabic Language written and spoken |
Country | Egypt |
Job Type | Full Time |
Description | Provides customers with the required support within service level agreements ensuring product installations, software implementations Troubleshoots hardware, software, peripheral, and operating system performance issues. - Identify research and resolve technical problems. - Respond to telephone calls, email and personnel requests for assistance - Ability to setup and configure PC compatible hardware and Software Ability to operate office equipment including, but not limited to: computers, copiers, printers etc… Works closely to provide all business units with relevant technical support - Checks pre-installation requirements and site preparations for new hardware installations. - Monitors customer requirements and conveys them to the organization to guarantee the highest level of customer satisfaction. - Configures user accounts and roles Configures Groups roles Applies any end point configurations |
Qualifications | Bachelor’s Degree in Computer Science or related field is a must -1-2 years experience as a Helpdesk or Technical Support Administrator - Certification such as :CCNA, CCNP,MSCE & MSCP is a plus - Demonstrate a strong initiative and willingness to learn new skills. - Excellent communication, interpersonal and negotiation skills - Maintaining a professional appearance and providing a positive company image to the public. |
Gender | Any |
Education major | Computer Science |
Experience | 1 - 2 Years. |
Salary (L.E.) | Negotiable |
Comments | Please inculde the job title in the mail subject |
Job Contact Person | Mariam Tosson |
Job Contact Email | careers@summit-mea.com |
Helpdesk Engineer-SUMMIT
Thursday, September 02, 2010
Computer Engineering
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Egypt
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Information Technology
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Junior Jobs
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