Description | •Handling inbound calls in ascending order •Greeting and ascertaining what are the customers’ needs •Maintaining knowledge of current sales, promotions, offers policies •Placing special orders or calling other stores to find desired items •Manage a customer base, maintaining customers relationship •Handling inbound calls •Handle and resolve customer complaints •She is responsible for serving her clients according to the company’s data •Trying to raise the average consumption for the existing clients •Promoting for a new product launch |
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