Description | listening to customer requirements and presenting appropriately to make a sale; maintaining and developing relationships with existing customers in person, and via telephone calls and emails; arranging meetings with potential customers to prospect for new business; acting as a contact between a company and its existing and potential markets; negotiating the terms of an agreement and closing sales; gathering market and customer information; negotiating on price and costs, delivery and specifications with buyers and managers; challenging any objections with a view to getting the customer to buy; advising on forthcoming product developments and discussing special promotions; liaising with suppliers to check the progress of existing orders; checking quantities of goods on display and in stock; recording sales and order information and sending copies to the sales office; reviewing your own sales performance, aiming to meet or exceed targets; gaining a clear understanding of customers businesses and requirements; making accurate, rapid cost calculations, and providing customers with quotations; feeding future buying trends back to employers; attending team meeting and sharing best practice with colleagues |
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