Employer
Smart Group
Job Title
Telesales Supervisor
Job Type
Full Time
Description
•Supervising staff in accordance with company policies and procedures. •Directing staff in the development, analysis, and preparation of reports. •Preparing a plan of new outdoor contracts for out door agents. •Reporting to the executive manager a schedule of new contracts on weekly biases. •Assisting staff to resolve complex or out of policy operation problems •Coordinating department activities and special projects to ensure quality and achieve target. •Establishing employee goals and conduct employee performance reviews. •Staffing schedules to include: employees shift rotations, back-up for absent employees and work assignments. •Scheduling and conducting staff meetings. •Evaluating department processes. Recommend and coordinate needed changes based on process analysis. •Communicating with other Supervisors and Managers. •Serving on committees and teams as department repres
Gender
Any
Experience
2 - 7 Years
Salary
Negotiable
Job Contact Email
hr@smart-eg.com
Call 19889 Ext.:162 , 104 , 204