| Description | Plans, coordinates, and directs quality control program designed to ensure continuous production of products consistent with established standards Investigate and adjust customer complaints regarding the quality of services offered Responsible for co-ordinating self-inspection on regular basis. Directs, through intermediate personnel, workers engaged in inspection and testing activities to ensure continuous control over hotels,excursions,services, buses,restaurants,all items in the clients programs & places they visit Develops and analyzes statistical data and product specifications and formulates,maintains quality control objectives in cooperation with other managers to maximize product reliability . |
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