Senior Global IT Support Engineer

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MULTISKILLS Recruitment & HR Consultancy
Global IT Support Engineer
Egypt
Full Time
•Ensure that the technical solution and root cause are clear and logic •Prioritizing and managing several open cases at one time based on agreed Service Levels. •Ensure that all incidents are solved within the agreed SLA •Update the technical documentation and the team knowledge base.
•Bachelor of computer science / engineering •3 / 4 year IT Support, system administration, web/software development experience •ITIL Foundation background.
Any
3 - 5 Years.
Negotiable
Please write in the subject line of your email "Global IT Support Engineer"
Ahmed El Shawarby
info@multiskills.com

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