Junior Service Supervisor

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Service Supervisor
Full Time
Ensures the attainment of the 2&3 Wheelers service center objectives, and reports on the center’s performance Handles day-to-day operational issues in the service center Responsible for the quality of the service provided in the service center Works closely with Spare Parts Sales to maximize the selling of spare parts to service center customers Ensures fair and efficient resolution of customer complaints in the service center Develops and supervises the service center team of in-house technicians and other staff Ensures the timely collection of due receivables from the customers of the service center Controls costs of the service center team and ensures compliance with the established budget
2+ years in a supervisory role, along with strong project/team management skills. Bachelor’s degree in Automobile/ Mechanical Engineering with at least 5 years experience as Service Supervisor in a reputed automotive dealership. Considerable knowledge of the methods and practices used in automotive service business. Technically competent to understand the Product and customer needs and requirements Ability to plan, organize, and supervise the workshop floor and lead the team. Good English Communication Skills, both written and verbal. Ability to deal with all levels of customer profile. Should have excellent- negotiating , complaint resolving and leadership skills. Strong analytical & administrative competence is critical for this job. Very good computer skills.
1 - 2 Years.
The position required for the following location: Upper Egypt. Please type in the subject ( THE POSITION TITTLE) taking in to consideration that any candidate didnt mention the tittle on the subject, The mail will be ignored.
John Barsoum


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