Assistant Field Force Manager - ARTOC Group for Investment and Development

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ARTOC Group for Investment and Development
Assistant Field Force Manager
Very good in oral and written communication both in English and Arabic languages.
Full Time
Monitors the performance of every parts/service dealership regularly and gives guidance to ensure dealer development. Capable to Designs new service center layout. Ensures that all the after sales service branches are operating smoothly according to company policy & procedures. Monitor the after sales service marketing activities. Monitor SKODA Award program activities and communicates results to SKODA. Plan & manage the after sales dealers development programs. Implement the all SKODA programs concerning the after sales business development. Conduct the dealer’s evaluation regularly in line with the Basic, Advanced & B/P) programs & report results to Mother Company. Sets action plans and follows up implementation. Conducts and monitors feasibility studies of special projects. Follows SKODA Mid-Range & long term plans as applicable. Analyze the CSI reports and recommend countermeasures, as needed, to meet the targets laid by the company( ARTOC Auto). Establishes a system & procedures for fast customer complaint data collection & handling.
B.Sc. Mechanical / Automotive Engineering. More than 7 years of experience in Automotive Sales, Services, or Spare Parts preferred with a European car manufacturer.
6 - 9 Years.
Khaled Omar


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