Fresh Graduate Telephone Operator - TEPCO

Employer	TEPCO
Job Title	Telephone Operator
Languages	V. Good command of Arabic & English Languages (spoken & written)
Country	Egypt
Job Type	Full Time
Description	The primary responsibilities of this position are to operate the telephone switchboard including answering and routing calls, assisting users with various telephone services and training other operators. This position requires strong verbal communication skills. Specific Duties: •Operates telephone switchboard in order to answer incoming calls; determines intent of caller and makes appropriate connections. •Receives and routes a variety of calls for general campus information including complaints, emergencies, bomb threats and security calls. •Assists in maintaining and updating telephone directories when notified of changes in order to access correct information. •Places long distance and conference calls for authorized parties. •Reports telephone equipment failures by completing necessary paperwork and notifying appropriate telecommunications personnel. •Maintains log of calls placed and any additional information required for various reports or special projects. •Trains or assists with training new telephone operators in performance of job duties.
Qualifications	A University Degree
Gender	Any
Experience	0 Years.
Other Skills	-Excellent verbal communication skills -Attention to details -Follow-up -Skill in the operation of telephone equipment. -Knowledge of personal computers and operating system. •Skill in dealing diplomatically with the public under stressful conditions.
Compensations	Career Development opportunities -Profit-sharing percentage -Transportation -Social Insurance
Salary (L.E.)	Negotiable
Comments	If you are self-motivated, hard worker and dynamic, kindly send us your c.v. with a recent photo,and a covering letter mentioning in the subject "Telephone Operator Post".
Job Contact Person	Mrs. Salma Nabeel
Job Contact Email	salma.nabeel@tepcoegypt.com