Junior Follow up Agent - LINKdotNET

1 comment

Follow up Agent
Fluent in spoken and written English & Arabic.
Full Time
•Answer calls from customers in process of installation inquiring about their DSL line status. •Placing calls to customers to provide them with updates of their line status. •Open CRM ticket to document the incoming call. •Communicate with other departments involved in the DSL cycle for updates. •Monitor Score •CRM •Following up with customer until problem is solved.
Holds a Bachelor Degree. •Time management •Customer Focus
1 - 2 Years.
•Effective Negotiation Skills •Stress Management skills •Crisis management
All Applicants must be resident in Cairo.
Ms. Amina El Hamawi

1 comment :

  1. why every position is need experience once all people who seeking for job is new graduated
    whyyyyyyyyyyyyyyyyyyy ?
    why we say that we should say we should elimination of unemployment
    and we don`t i am sure that will not coming in one day but you should give us the chance and train us to get the job because we have a lot of needs
    Young people unable to apply to lots of job coz they did`t have any experience so plz be helpful with us