| Description | installing and configuring computer hardware operating systems and applications; monitoring and maintaining computer systems and networks; talking staff/clients through a series of actions, either face to face or over the telephone; troubleshooting system and network problems and diagnosing and solving hardware/software faults; replacing parts as required; providing support, including procedural documentation; following diagrams and written instructions to repair a fault or set up a system; supporting the roll-out of new applications; responding within agreed time limits to call-outs; working continuously on a task until completion (or referral to third parties, if appropriate); prioritising and managing many open cases at one time; rapidly establishing a good working relationship with customers and other professionals testing and evaluating new technology; conducting electrical safety checks on computer equipment. |
0 comments :
Post a Comment