Junior IT Help Desk Executive - BDO Esnad

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BDO Esnad
IT Help Desk Executive
Good command of English
Egypt
Full Time
1. First line support for the company employees 2. Answer staff questions in person and via phone on all company supported applications. 3. Troubleshoot computers, laptop, printers and networks problem. 4. Perform hardware and software installations. 5. Performs miscellaneous job-related duties as assigned.
• Microsoft windows XP, Vista. • Office 2003, 2007. • LAN,WAN troubleshooting. • Good analytical skills for troubleshooting various applications • Antivirus and antispyware software awareness • A working knowledge with switches, routers, & firewalls. • A working knowledge with AD, DNS, DHCP. • Microsoft windows XP, Vista. • Office 2003, 2007. • LAN,WAN troubleshooting. • Good analytical skills for troubleshooting various applications • Antivirus and antispyware software awareness • A working knowledge with switches, routers, & firewalls. • A working knowledge with AD, DNS, DHCP. • A working knowledge with ISA, Exchange servers
Male
1 - 2 Years.  
1. Working under pressure 2. Multi task responsibility 3. Good team player 4. Clear communication skills 5. Fast learner
As per as the Company Policy
Negotiable
Recruitment Team
calibers@esnad-bpo.com