Team Leader / Contact Center Operations - HSBC Electronic Data Service Delivery (Egypt) S.A.E

Leave a Comment

HSBC Electronic Data Service Delivery (Egypt) S.A.E
Team Leader / Contact Center Operations
Excellent Command Of English & Arabic
Egypt
Full Time
Managing a team of 10 Customer Service Executives,motivate and develop team members to meet business objectives •Team members are regularly briefed and made aware of individual / department performance targets and achievements. •Advice and guidance is given in a constructive manner. •Monitoring ‘Service Quality’ of the team to ensure high Customer Service Standards.
*University graduate. *2-5 years of experience 2 of them managing a team or acting as a team leader/supervisor. *Excellent command of English 
Any
3 - 5 Years.
Negotiable
24/7 Rotational Shifts basis
Aya Farrag
career.opportunities@hsbc.com