| Description | • Screening telephone calls, enquiries and requests, and handling them when appropriate; • Meeting and greeting visitors at all levels of seniority; • Organizing and maintaining diaries and making appointments; • Dealing with incoming email, faxes and post, often corresponding on behalf of their manager; • Taking dictation and minutes; • Carrying out background research and presenting findings; • Producing documents, briefing papers, reports and presentations; • Organizing and attending meetings and ensuring their manager is well-prepared for meetings; • Liaising with clients, suppliers and other staff; • Deputizing for the manager, making decisions and delegating work to others in the managers absence; • Devising and maintaining office systems, including data management, filing, etc.; • Arranging travel and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations. |
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