Customer Service Supervisor

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Customer Service Supervisor
Very good command of English
Full Time
• Opening accounts/contracts for clients and follow up the process of coding and preparing clients to work in stock market, also compliance and delivery of documents to the head office and inform the customer with his account number and password. • Facilitate all customers financial affairs, complete the approvals, disbursements, & guide customers for his financial transactions with the company in accordance with the organizations instructions. • Follow-up the fulfillment of customers orders in accordance with the Organizations instructions in addition to the follow-up of stocks conservation, booking and dismantling of the reservation. • Supporting customers in receiving IPO, the collection of coupons, free exchange of shares and so on. • Follow up the documents of paying the account managers commissions • Contribute effectively in the process of registration, maintenance, and follow-up customers database. • Follow up all reports and researches issued by the Research Department of the head office, and ensure its delivered to customers. • Follow-up the branchs bulletin board and supervise updating its publications.
• Graduate of Economics, Business Administration or Commerce from a reputable university. • Preferably studied in technical analysis, sales, and marketing.
3 - 5 Years.
• Computer Skills: Proficiency in MS office, MIS. • Excellent communication skills • Ability to work under pressure.
Nermine Ismail


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