Customer Service Advisor-Teleperformance

Employer	Teleperformance - Egypt
Job Title	Customer Service Advisor
Languages	Fluent : English French Portuguese Hebrew Italian Turkish Spanish
Country	Egypt
Job Type	Full Time
Description	Resolving customers’ issues, covering a wide variety of products via interactive services. •Maintaining accurate records of customer contact and issues. • Ensuring customer satisfaction by providing a professional service and swift resolution to all customer issues. •Ensuring quality of resolution of customer issues (replicating issues,…etc.). •Generating content and FAQs to be captured in our Knowledge Management tool.
Qualifications	Fluent English •Able to multi-task across several open cases, manage and prioritize own time.
Gender	Any
Experience	0 –3 Years.
Other Skills	Computer Skills
Salary (L.E.)	Negotiable
Comments	Please mention the Language you speak in the subject.
Job Contact Person	Iman Ammar
Job Contact Email	iammar@teleperformance.com.eg