Employer | Xceed Contact Center |
Job Title | Technical Support Advisor |
Languages | - Very Good command of English |
Country | Egypt |
Job Type | Full Time |
Description | Identifies, researches, troubleshoots and resolves technical problems that customers may encounter. * Communicates with customers, using the latest technology and web based tools, to provide advanced troubleshooting solutions, to resolve technical issues. * Tracks and monitors the problem to ensure a timely resolution. * Identifes recurring problems and contribute ideas on ways to better solve these problems. |
Qualifications | - Relevant Bachelor Degree. - Basic Knowledge of ADSL , Basic knowledge of trouble shooting. - Customer service experience is preferred. |
Gender | Male |
Experience | 0 Years. |
Salary (L.E.) | Negotiable |
Comments | Please indicate the job title in the subject line. |
Job Contact Email | asc@xceedcc.com |
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