Technical Support Advisor-Xceed Contact Center

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Xceed Contact Center
Technical Support Advisor
- Very Good command of English
Egypt
Full Time
Identifies, researches, troubleshoots and resolves technical problems that customers may encounter. * Communicates with customers, using the latest technology and web based tools, to provide advanced troubleshooting solutions, to resolve technical issues. * Tracks and monitors the problem to ensure a timely resolution. * Identifes recurring problems and contribute ideas on ways to better solve these problems.
- Relevant Bachelor Degree. - Basic Knowledge of ADSL , Basic knowledge of trouble shooting. - Customer service experience is preferred.
Male
0 Years.
Negotiable
Please indicate the job title in the subject line.
asc@xceedcc.com

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