| Employer | Al Othman Group |
| Job Title | E-commerce Customer Service Coordinator |
| Languages | Fluent Arabic and English |
| Country | Saudi Arabia |
| Job Type | Full Time |
| Description | The E Commerce Customer Service Coordinator is responsible for all e commerce customer touch-points to deliver a smooth and efficient customer experience. * Coordinate the fulfillment for online orders including delivery and returns * Effectively communicate plans to those impacted *Facilitate the efficient use of knowledge management tools *Identify the most appropriate course of action for problem resolution *Monitor and report on customer service performance *Pro-actively assist customers and provide timely resolution |
| Qualifications | * 2 - 3 years experience * Basic level of commercial awareness |
| Gender | Male |
| Experience | 3 - 5 Years. |
| Other Skills | * Administration * Analytical * Conflict Management * Communication * Customer service focused * Follow-Through *Results oriented |
| Salary (L.E.) | Negotiable |
| Comments | Kindly send your Update CV with recent photo &mention the job title in the mail Subject other wise it will be rejected |
| Job Contact Person | Mr.Tarek Mohamed |
| Job Contact Email | alothman.hr@gmail.com |
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