Microsoft Second Line of Support Engineer / SQL Admin - Vodafone Egypt Telecommunications

Employer	Vodafone Egypt Telecommunications
Job Title	Microsoft Second Line of Support Engineer / SQL Admin
Country	Egypt
Job Type	Full Time
Description	1. Technical Operation 1. Manage the platform backend servers. 2. Ensure to meet the systems availability for all the backend systems excluding planned outage. 3. Follow-up on the daily health checks and fix problems once they appear on a server. 4. Insure to solve assigned Trouble Tickets (TTS) for the supported systems within SLA. 5. Clear notification for any production problems - IR report 6. Escalate and communicate raised issues from Vodafone OpCos to the 3rd line of support. 7. Keep up to date with the new product versions and new releases. 8. Transfer the knowledge to the first line of support. 9. Transfer the knowledge to the new comers in the second line support team. 10. Ensure to use the pre production environment for testing activities before launching a new service. 11. Ensure to maintain the preproduction environment similar to the production platform. 12. Ensure to maintain the preproduction environment availability for all the backend systems excluding planned outage.
Qualifications	Education:  BSC in Engineering or Computer Science Work Experience:  Minimum 3-5 years experience in Microsoft SQL Administration. PC Knowledge:  Professional Level Technical skills:  MCITP: Database Administrator 2008 certificate or MCITP: Database Administrator for Microsoft SQL Server 2005 is mandatory  MCITP: Enterprise Administrator for Windows Server 2008 certificate is mandatory  Knowledge of the following is mandatory: Windows Media Server, Streaming protocols (multicasting, Unicasting), MySQL, load balancing, and SSO solutions  Knowledge of the following is preferred: installing and administering Tomcat Servlet Engine, mobile devices like BlackBerry; Pocket PC; and iPhone, and general knowledge of mobile communications (public APN, private APN, SMSC...)  Experience with Microsoft SQL Server 2005 or 2008 is mandatory  Experience with Microsoft Cluster is mandatory  Web App architecture is mandatory
Gender	Any
Education major	Computer Engineering
Experience	3 - 5 Years.
Salary (L.E.)	Negotiable
Comments	- If you see yourself fitting the job requirements kindly submit your CV online. - CVs for candidates with no strong experience in Microsoft SQL DBA are not going to be shortlisted.
Job Contact Person	Mohamed Sarhan
Job Contact Email	http://www.vodafone.com.eg/en/Careers/CurrentJobOpenings/index.htm