Fresh Graduate Technical Support Agent - Xceed Contact Center

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Xceed Contact Center
Technical Support Agent
Good Command of English Language
Egypt
Full Time
Identifies, researches, troubleshoots and resolves technical problems that customers may encounter. * Communicates with customers, using the latest technology and web based tools, to provide advanced troubleshooting solutions, to resolve technical issues. * Tracks and monitors the problem to ensure a timely resolution. * Identifies recurring problems and contribute ideas on ways to better solve these problems.
Relevant Bachelor Degree. - Excellent Knowledge of ADSL , Excellent knowledge of trouble shooting. - Customer service experience is preferred.
Any
0 Years.
Negotiable
asc@xceedcc.com