Applications Configuration Specialist: Siebel

Leave a Comment
Job Title
Applications Configuration Specialist: Siebel
Fluency in English

Job Type
Full Time
* Conduct proactive Technical Reviews, Workshops or Expert Assistance remotely as defined by the AES Service Portfolio
* Work with customers, Implementation Partners and the ASM to ensure proper design and implementation of Oracle products for application stability, maintainability and performance.
* Proactively advise customers of available patches or fixes and identify & avoid possible incidents from known problems
* As member of a dedicated Account Team provide technical assistance in close cooperation with Global Support for faster problem analysis and critical issue resolution; act as technical lead and problem owner for critical or complex issues
* Develop and verify workarounds, engage with Engineering in Bug Fix process
* Research and respond to technical enquiries
* Set and manage realistic technical feasibility expectations with Clients / Partners
* Act as a trusted technology advisor and champion for Customer satisfaction – address any issues which may arise in this context
* Maintain and expand in depth Expert level knowledge and pass relevant trainings applicable to individual competency area
* Build and maintain networks and closely cooperate with other technical staff within ACS, ASM, Global Customer Support, Oracle Consulting, Product Marketing and Development
* Contribute to the ongoing evolution of AES services or development of new services.
* Hands-on Oracle Enterprise applications experience an advantage – e.g. in a technical support or consultative role or other technical lead capacity
* Excellent problem solving and analytical skills
* Self-motivated and resourceful
* Willingness to continuous learning
* Likes working in an internationally oriented team
* Strong interpersonal, communication and presentation skills
* Ability to work as a team player as well as on own initiative
* Ability to work unperturbed even under pressure or in escalated situations
* Fluency in English, written and verbal is a must
* Language skills (e.g. German/French) are an advantage
* Experience in one or more of the following technology areas is an advantage:
* Hands-on experience in Java, J2EE, JSP/Servlet, and object-oriented programming. Familiarity with Microsoft .NET technologies a plus.
* Experience customizing enterprise applications using J2EE technologies, including JSP/Servlets, EJB, JNDI, MDB, JMS, JDBC, XML, SOAP, and web services.
* Experience developing web-based applications using JSP, building custom JSP tags, JavaScript, HTML, DHTML, XHTML, and the open source Struts framework.
* Knowledge building and deploying applications one of the following: BEA Web logic, IBM Web sphere
* Relational database knowledge of one of the following: Oracle, SQL Server, SYBASE or DB2.
* Practical experience integrating to legacy systems using EAI, JCA, JMS, MQSeries, Tibco, web services, CSV, database, FTP or screen scraping
Education major
Technical background in IT and/or Computer Science with postgraduate degree
A minimum of 2 years’ experience in Siebel and or relevant computer applications (RDBMS, development tools, enterprise applications, Web technology) is required.
Salary (L.E.)
please mention the job title in the email subject
Job Contact Email


Post a Comment