Solving and handling all cardholders Problems & Complaints to the utmost satisfaction. • Applying banks policies and requirements for cardholders’ demands. • Delivering cardholders complaints & requests to their banks when needed via email or phone. • Answering customers Inquiries about cards issues and some of the bank services or offers. • filing the required reports. • Following up emails and faxes received from all banks. • Taking actions on cards by changing cards status as activation for new cards & deactivation for stolen or lost cards Qualifications
Qualifications
Excellent command for English & French. Computer Skills: Microsoft Windows, Word, Excel & Outlook. Skill Requirements: Oral Comprehension & Expression, Speech Clarity, Near Vision, Number Facility, Written Expression
0 comments :
Post a Comment