Description | -Receives deposits by determining that all necessary deposit documents are in proper form, and issuing receipts. -Cashes checks, savings withdrawals and makes cash advances; confirms all necessary documents are properly authorized, are in proper form and are within authorized limits; makes decisions when questionable items are presented for cashing. -Operates computer terminal or personal computer to process account activity, determine balances, and resolve problems within given authority. -Issues official checks. -Assists with night depository duties; logs bags; processes deposits; makes change orders; issues receipts and returns bags to customers. -Cross-sells the Bank’s other products and services, referring customers to appropriate staff as indicated. -Performs safe deposit duties by controlling access and assisting customers. -Receives and processes stop payment and hold orders. -Accepts loan and installment payments. -Balances cash drawer daily and verifies cash being returned to the vault. -Provides effective customer service and assists in resolving problems within given authority. -Records, files, updates information, prepares wire transfers and sorts mail or reports as required. -Answers telephones and directs callers to proper Bank personnel. -May gather data and process various reports (e.g., currency transaction, returned items, overdrafts, callbacks, etc.) |
Qualifications | •University degree in Business Administration, Banking, Finance or related field. •Good PC and Software skills which are to include Excel, Word and Power Point. •A team player. •Effective oral, written and interpersonal communication skills with the ability to apply common sense to carry out instructions, interpret documents, understand procedures, write reports and correspondence, and speak clearly to customers and employees. •Ability to deal with routine problems involving multiple facets and variables in standardized situations. •Basic math skills; calculate interest and balance accounts; add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; locate routine mathematical errors; count currency, coin and negotiable instruments in a timely manner. •Good organizational and time management skills. |
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