Unix Global IT Support Engineer - Vodafone Egypt Telecommunications

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Vodafone Egypt Telecommunications
Unix Global IT Support Engineer
Full Time
1. Operations • Maintaining the availability of the applications and their hosted servers (on both UNIX and Windows platforms) • Troubleshooting and fixing database related issues. • Executing change requests for DNS records for Vodafone domains. • Executing standard requests for database operations • Handling all user access managements requests and incidents on Active directory for different domains • Performing all possible technical troubleshooting steps to solve the problems and service requests • Managing all system components including apache, IIS, and tomcat. • Checking the replication of user accounts and their profiles between local active directory and Central authentication system (SSO) and finally the provisioning to the different web applications • Solving the user/groups access issues the different sections on the applications • Providing technical and functional support to the local web administrators for adding or modifying the web contents (pages, portlets, and content items). • Troubleshooting & facilitating the Infrastructure and connectivity issues remotely for the countries (DNS,Proxy, Firewalls) • Utilizing the existing team applications and tools (knowledge base, Documentation database, Handbook) to solve the incidents • consulting with deployment teams in Germany as appropriate 2. Quality • Ensure that the technical solution and root cause are clear and logic
• Bachelor of computer science / engineering • 3 / 4 years Unix Support, system administration, web/software development experience • ITIL Foundation background. • PC Knowledge: • Working knowledge with client web browsers like Internet Explorer and Fire Fox • Windows 2000, Windows XP support, Microsoft office • Technical skills: • UNIX/Linux administration • Working experience in SQL databases • Technical knowledge in IT infrastructure technologies (DNS, Proxy) and connectivity techniques • Hands-on experiences on Microsoft Active Directory directory service • hands-on experiences working on web applications • hands-on experiences on Microsoft SharePoint is highly preferable • Software or Web development skills are plus. • Remedy background is a plus • ITIL Foundation certification is a plus.
Computer Engineering
3 - 5 Years.
- If interested, kindly fill in the online application. - CVs for candidates with no strong Unix Support experience are not going to be shortlisted.
Mohamed Sarhan


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