Fresh Graduate Technical Support Agent - Xceed Contact Center

Leave a Comment

Xceed Contact Center
Technical Support Agent
Good Command of English Language
Full Time
Identifies, researches, troubleshoots and resolves technical problems that customers may encounter. * Communicates with customers, using the latest technology and web based tools, to provide advanced troubleshooting solutions, to resolve technical issues. * Tracks and monitors the problem to ensure a timely resolution. * Identifies recurring problems and contribute ideas on ways to better solve these problems.
Relevant Bachelor Degree. - Excellent Knowledge of ADSL , Excellent knowledge of trouble shooting. - Customer service experience is preferred. -CCNA Certified.
0 Years.
Please indicate the Job title in the Subject line.


Post a Comment