Employer | Telesmart |
Job Title | Agent |
Languages | fluent English or French is a must |
Country | Egypt |
Job Type | Full Time |
Description | * Receives customers and collects the documents required for application * Carefully check the documents collected and ask customers to provide supplemental materials that are required if needed * Collects the documents in right order and input necessary information into internal system accurately * Interviews the applicants; asks necessary questions and makes notes * Files and maintains the documents collected * Answer customers inquires * Support other positions when needed * Keep customers information confidential * Other tasks as require |
Qualifications | * University degree in foreign language or other majors with an excellent command of French and English * 1-2 years related working experience preferred, fresh but fast learning graduate accepted * Skill in establishing and maintaining effective and good relationship with customers. Skill in critical thinking, and problem-solving * Self-motivated, patient and professional * Strong sense of customer-focus and responsibility; capable to work under pressure * Ability to communicate clearly and effectively is a must. * Excellent computer skills in Excel, Word * * Be able to work independently and multitask. Detail-oriented, thorough and reliable. * Basic knowledge of different types of visa and application process * Basic knowledge of European culture * Knowledge of customer service techniques and principle |
Gender | Female |
Experience | 0 Years. |
Salary (L.E.) | 1500 - 2500 |
Comments | CV with the picture is a must |
Job Contact Person | omnia tawfik |
Job Contact Email | hr.egcai@gmail.com |
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