Fresh Graduate Customer Service Representative - Wasla Contact Center

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Employer
Wasla Contact Center
Job Title
Customer Service Representative
Job Type
Shifts
Languages
Very good In English.
Country
Egypt
Description
• Handling local customer calls.
• Receive inquiries, answer them and log them on the system.
• Build a long-term relationship with the customer.
• Provide support to customers over the phone.
• Troubleshooting customer's problems.
• Surveying customer satisfaction rate.
• Proactive with customer queries in terms of follow up and escalation.
Qualifications
• Very good in English.
• Very good communication skills.
• Able to work under pressure.
• Graduate candidates.
• Good computer knowledge.
• Able to work under rotational shifts.
Gender
Any
Experience
New graduate years.
Salary
Negotiable
Job Contact Email
work@wasla.com