Employer | Confidential Company |
Job Title | Junior Support Engineer (Communication& Electronics Engineer) |
Category | Communication, Electronics Engineering |
Languages | English |
Country | |
Job Type | Full Time |
Description | § Provides technical support and periodic preventive maintenance activities related to point of Sales systems products (mainly POS hardware) located at customer sites (Hotels & Restaurants across Egypt). § Troubleshoots, Supports & Repairs POS hardware at customer sites. § Determines critical issues, potential hardware &/or corruption problems appropriately and performs appropriate escalation, when needed. § Performs periodic preventive maintenance fulfilling the agreed maintenance plan or assignments. § Provides a prompt update to all support management systems, like: FC Client, CRM,.., etc. § Assists to POS workshop team in repairing defective hardware when needed. § Responsible for maintaining the highest quality Service Delivery, providing problem solving and troubleshooting while maximizing customer satisfaction. § Continuously provide management with timely feedback and reports that includes but not limited to analysis of work progress in addition to suggestions for improvement and further development. |
Qualifications | § a Bachelor degree of engineering (Communication, Electronics or Computer Science). § Fresh Graduate or 1 year experience in a similar or related field. § Good command of English language. § Experience in dealing with Oracle (PL/SQL, Forms, Reports builder), Crystal reports, Windows 2003 Server. § Very good knowledge of hardware repair, circuit diagrams, PC & servers support. § Proficient in current Windows Server and Desktop Operating Systems § Greater Cairo resident is preferable. § Ability to travel inside Egypt as well as oversees whenever required by business needs. § Very good communication skills with a friendly customer oriented manner. |
Gender | Male |
Education major | a Bachelor degree of engineering (Communication, Electronics or Computer Science) |
Experience | 1 – 2 |
Salary (L.E.) | Negotiable |
Comments | Kindly write the job title in the subject |
Job Contact Person | HR Department |
Job Contact Email | HR_kma@yahoo.com |
Junior Support Engineer (Communication& Electronics Engineer)
Tuesday, April 03, 2012
Communication Engineering
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Computer Engineering
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Egypt
,
Engineering
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Giza
,
Junior Jobs
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