Business Process Specialist-Intercom

Employment	Intercom
Job Title	Business Process Specialist (Ref. BP-SPL)
Languages	Fluent spoken and written English Language.
Country	Egypt (Nasr City, Cairo)
Job Type	Full Time
Description	4+ years’ experience in business process documentation, conducting internal audits for process compliance, conducting measurements and analyses on all process metrics using statistical techniques, and follow up and report on process improvement initiatives and projects. Duties & Responsibilities: Develops, implements, monitors, and controls organizational development administrative function. Implements unified work flow processes and procedures supervises their effectiveness, collects recommendations and produces reports Maintains organizational development plans, monitors development efforts, and produces regular progress report. Collects all organizational development related templates, check for completeness; and forwards them to organizational development management. Prepares organizational development templates, reports, and presentations. Checks the functionality of the processes applied, and the efficiency and the effectiveness of the Internal Control System within the organizational development department; Makes recommendations for corrections of unsatisfactory conditions, as well as accelerating the processes applied in accordance to the knowledge obtained and reports them to organizational development management. Assist in creating organizational development innovative ideas. Participate in implementation of approved organizational development innovative ideas projects from inception to successful implementation. Maintains regular audit assignments plan; Collects draft audit reports, and combines them to issue full audit results reports, as well as corrections recommendations for unsatisfactory conditions and presents them to organizational development management for approval. Maintains all proposed process improvement IT Solutions, follow up with them till either approvals or rejections. Forwards approved IT solutions to organizational development management for planning and implementation, and archives rejected IT Solutions. Maintains implementation plans for the approved process improvement IT Solutions, collects change requests, and follow up with them till either approvals or rejection. Updates plans for approved change requests and archives rejected requests. Coach/Train and mentor peers in process improvement and problem-solving principles, communicating generally applicable knowledge in the form of transfer of know how.
Qualifications	Bachelor’s degree from a recognized university Previous official education in Quality Management concepts Ability to work for long hours Economic and/or Commercial background Related Market Background Proficient in Microsoft office Working knowledge of Microsoft Project Excellent communication Bachelor’s degree from a recognized university
Gender	Any
Experience	4+ years
Salary (L.E.)	Negotiable
Additional Skills	Excellent Computer skills. Ability to work under pressure in a dynamic environment. Excellent communication, business writing & interpersonal skills.
Comments	Please mention the job title “Business Process Specialist (Ref. BP-SPL) “ in the email subject, otherwise it will be disregarded.
Job Contact Email	HR@Intercom.com.eg
Website	http://www.intercom.com.eg/intercom/Index.htm